Stock status
Is the product I want to order in stock?
Because we only have 1 kitchen, there is only 1 available. When the kitchen is no longer in stock, the label sold is in the middle of the photo. You can then no longer place the kitchen in your digital shopping cart.
Order, modify or cancel
How can I cancel my order?
It may happen that you want to cancel your order, because you ordered the wrong item, or because you regret your purchase. We would like to hear about this as soon as possible. To do so, send a message to info@onlinekeukenveiling.nl and include your order number. Of course, you can also call us .
How do I change my order?
We can adjust your placed order for you. To do this, send a message to info@onlinekeukenveiling.nl and state your order number and what you would like to have adjusted. We will be happy to adjust this for you, but if we have any questions, we may contact you.
How can I place an order?
Place your product in your digital shopping cart via the large green button. If you are already logged in with your Onlinekeukenveiling account, this will be even faster, because we already know you. No account? You can also order without an account, but we will need your details. If you encounter any problems during the purchasing process, you can always call us during working hours. We will then calmly go through the steps with you.
Complaints or suggestions
Please contact customer service.
Click here for customer service
Sign in with Google, Facebook or Apple
How do I disconnect Google, Facebook or Apple from my Onlinekeukenveilging account?
Do you want to withdraw your consent to share your data with us? You can!
- With Google you can do that in your Google account. When you go to security you scroll down to the category ''your connection with apps services of third parties''. You can click below that on view all connections. When you then click on Onlinekeukenveiling you will see at the bottom of the page all connections with Onlinekeukenveiling remove, click on that and then on confirm.
- With Facebook you can do this in the settings of your Facebook account. When you scroll down you will come to the category ''your activities''. When you then click on the subcategory ''Apps and websites'' you will see a list of apps and websites that you have linked to your Facebook account. (You may have to click on show more a few times if you do not see the website yet.) When you click on Onlinekeukenveiling you can remove the link at the top of the page.
- With Apple you can do this by going to your profile in settings. Then click on ''log in and security''. Then click on ''Log in with Apple''. Here you will find a list of apps and websites that use your Apple ID. Then click on ''OnlineKeukenveiling App'' and at the bottom it will say in red ''Stop using Apple ID''
Create an account with Google, Facebook or Apple
When you create an account with Google, Facebook or Apple, you do not have to enter all your data. These platforms are already familiar with your data and can automatically fill it in. When you create the account, we will ask you for permission for the following data.
At Facebook
- Your public data on facebook
- Your email address
Facebook cannot see the data of your Onlinekeukenveiling account. We follow the European legislation when it comes to your privacy. We will also never post anything on the timeline.
At Google
- Your name
- Your age
- Your profile picture
- Your email address
Google cannot see the data of your Onlinekeukenveiling account. We follow the European legislation when it comes to your privacy. Google collects the above data and shares it with us according to their privacy policy.
At Apple
- Your email address (You can choose to have Apple generate an anonymous email address, in which case we will not know your real email address, but you will still receive your order confirmation from us.)
- Your name
Apple cannot see your Onlinekeukenveiling account data. We follow European legislation when it comes to your privacy.
If something goes wrong, you can always contact us. We can be reached by phone or email .